Now there’s an easier way to give – electronic giving! eGiving through Vanco is a fast, secure way to make donations. With eGiving, you can give in the moment without writing a check or preparing an envelope. Make a one-time stewardship pledge or set up recurring payments using your bank account, debit or credit card. In just a few seconds, you can make a pledge that helps keep our doors open and fund important projects. We thank you for your continued support of our mission and appreciate your generosity!
Making Donations Using Vanco Mobile
Where can I download the Vanco Mobile app?
Vanco Mobile is available through the App Store and Google Play. Search for “Vanco Mobile” to download the app, then be sure to allow access to location services if you’d like to use the app’s Find Churches Near Me feature
Is the Vanco Mobile app free to use?
Yes! The app is free to download and you are not charged a fee to make donations using the app. Simply search for “Vanco Mobile” in the App Store or Google Play to find it quickly.
How do I find my church in the app?
When you open the Vanco Mobile app for the first time, you will be prompted to enter the name of the church you want to give to. You can enter as much of your church name as you know, and then select your church from the list.
Will I have to search for my church every time I want to donate?
No. After you select a church, it automatically becomes your “home” or “default” church. The next time you open the app, the church you last selected will already be displayed.
What payment methods can I use to donate?
Vanco Mobile donations can be made with all major debit/credit cards currently accepted by your church. Use your phone’s camera to quickly scan your card information or enter it manually. You can also give or pay using your checking or savings account.
Can I add to my donation to help offset processing fees?
Yes. You can check a box that adds an additional amount to your donation to help offset processing fees.
Will I receive a receipt?
If you are logged into your Vanco Mobile account you will receive a receipt via email, and you will also be able to view transactions in your giving history.
When I make a donation, is my debit/credit card or bank account information secure?
Yes. Vanco meets or exceeds all industry standards to safeguard your data. To help ensure your data stays safe, we leverage technology such as tokenizing card data and encrypting sensitive information for transmission and storage.
I made a mistake and donated the wrong amount. How can I get a refund?
Contact the church and they will be able to credit the amount donated in error back to your account — just like when you return an item you bought at a store or online.
Can I set up recurring donations?
Yes – if you are logged into your Vanco Mobile account. You can select the frequency of the transaction during the donation process. If you are giving to multiple funds, you can even set up different frequencies of recurring donations for each fund to which you are donating.
Can I delete or change a recurring donation?
Yes – if you are logged into your Vanco account. You will only be able to view and edit recurring donations you set up while you were logged into the app. To make any changes to a recurring donation, simply delete the current donation and then set up a new recurring donation with the desired changes.
Can I select the start date for my recurring or one-time donations?
Yes, when you are signed in to your Vanco Mobile account.
Do I need to create a Vanco Mobile account?
While you can make a one-time donation as a guest, creating an account allows you to access several convenient Vanco Mobile features. Once you create an account and log in, you can securely store your debit/credit card or checking/savings account information to quickly make future donations. You can also set up recurring donations or review your giving history in the app. It’s really simple to create an account and only takes a few minutes.
How do I create a Vanco Mobile account?
To create a Vanco Mobile account, you will be asked to enter your email address and create a password. In addition, you will select whether you’d prefer to log in with your device’s Touch ID/Fingerprint or create a PIN. An email will be sent to you to verify your email address. Click on the link sent to you via email and you’re finished!
Is my login the same one I use for Vanco Online, my church’s online giving form?
Once you’ve set up an account for either Vanco Mobile or Vanco Online, you can use the same credentials to log into either one. With the Vanco Mobile app, you can also choose to securely and easily log into the app using your device’s Touch ID/Fingerprint or a PIN.